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Trust PilotCustomer Feedback

We understand that choosing a company to carry out work for you can be a difficult decision, especially when it comes to work on your car, so we recently signed up with Trustpilot so you can see what our customers say about us. Trustpilot is an open, community-based platform for sharing real reviews of shopping experiences online.

Excellent Service

5

8th March 2017

Simple to book, clear confirmation and allotted a lot. Very polite and competitive price.

BMW 530GT Towbar

5

8th March 2017

Excellent service and prompt delivery. The technician was excellent and fitted my tow bar perfectly and on time. Many thanks!

Astra towbar

5

3rd March 2017

Excellent service good price too I would recommend you use this company,profetional job no messing about well done thanks

Hassle free

5

3rd March 2017

Sit at home they come to you fantastic fitter very polite and helpful.thanks Towbar express

Had to have them back

5

18th January 2017

i hade to have them back for a reason my exhaust kept banging on the tow bar so they changed it now it is very good still the fitter was very good i would still recomend them to my family and friends they went out of there way to put the problem right

Fast Efficient Tidy

5

18th January 2017

Fitter Phil was very polite pleasanr and completed the job in under 2 hours. I would recommend to everyone.

Excellent Service!

5

13th January 2017

It's always a worry for me when ordering a prepaid service online from a supplier I have never used. The excellent website answered all of my questions, so I ordered a towbar, with dedicated electrics, for my new Audi Q5. Any remaining concerns started to disappear when I received a call from the company, thanking me for my order and asking if they could fit the day after we had agreed, so they could arrange the necessary software update. No problem, as fitting would still be less that a week after ordering. The fitter arrived on time and was very efficient and friendly. He explained the process and got on with the job. I was surprised by how much work was involved - this wasn't just a simple bolt on and plug in job. Around three and a half hours later, in freezing conditions, the fitting was complete and the software update performed. This meant that the Audi system accepted the new Towbar and cut out the rear parking sensors when the trailer lighting was connected, and even displayed a graphic of a trailer on the sensor display. I cannot fault this company. The website, order process, fitting and software update - together with a competitive price - make using Towbar Express the only choice for me.

Pleasure of an experiance

5

7th December 2016

We had a young chap called lee hall turn up to fit our towbar, from the start it was pleasurable and actually an enjoyment to have this particular fitter, very funny young chap and explained all the do's and dont's with regards to our towbar. Fitted quickly and nice a discreet when not in use. Would definitely reccomend this company anyone to use this company.

Excellent service

5

3rd December 2016

I booked and paid for a detachable towbar for my C250 saloon. The fitter turned up promptly and did a very good job of fitting the new crash bar and electrics. For this towbar (a Witter) a small bumper cut is required but the fitter took time to ensure that he did the neatest cut possible. He explained how to fit and remove the towbar. Very pleased with the work.

Excellent service!

5

4th September 2016

I contacted Towbar Express following a change of car close to a forthcoming holiday. Despite the lack of time a tow-bar was sourced and fitted in just a couple of days! Great customer service, the fitter was excellent! Will definitely recommend.

Excellent

5

3rd September 2016

Had a towbar and twin electrics fitted. Rich the fitter was very good, turned up on time, explained everything and did a super job. Towed a caravan the following day with no problems. Great service.

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